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Bajaj Mall - Grievance Redressal 

 

1.     You can also refer to the FAQ section for quick resolutions.

2.     You can raise the queries on Customer service desk on the Bajaj Mall through “My Orders” section in the below sequence:

My Orders >> Eligible Order >> Raise a Query >>Reason>Submit

3.     Once you raise a query, the Customer Service team shall acknowledge your query and respond to you on a tentative timeline for resolution.

4.     If you have any query/complaint in relation to BFL EMI Network Card, You are requested to take up such queries to Bajaj Finance Limited directly.

5.     If Your query is not resolved within 21 days, You can escalate the matter by writing to the Grievance Officer (Meetal Kadam) at grievanceofficer@bajajfinservmarkets.in