PROTECT

YOUR ELECTRONIC DEVICES

50

LAKH PLUS

Claims Settled

300

PLUS

Brands Covered

7K

Plus

Average Savings

About CPP Asset Secure

CPP Asset Secure offers extended warranty on your valued appliances for 12/24/36 months

CPP Asset Secure Features

feature-img

One Time Free Maintenance Service

feature-img

Covers Repairs Cost upto invoice amount

feature-img

Multi-lingual 24x7 assistance

feature-img

400+ Service Centres Across India

What is Covered for

Air Conditioner

arr
    • Colling Coil
    • Fan
    • Condensor Coil
    • Main Board
    • Compressor
    • Sensors
    • Gas Charging
    • Controller Board
    • Blower
    Air Conditioner
    • Touch Display
    • Motherboard
    • Back Light
    • Speaker
    • Logic board
    • Transistor
    • IR/LED board
    • WiFi Module
    • Sensor PCB
    • Bluetooth PCB
    Television
    • Inlet Valve
    • Gear Box
    • Spin Motor
    • Dryer motor
    • Controller PCB
    • Controller PCB
    • Display PCB
    • Capasitor
    • Timer PCB
    • Power Supply
    • Sensor PCB
    Washing Machine
    • Thermostat
    • Sensor PCB
    • Inverter PCB
    • Cooling Coil
    • Condenser Coil
    • Defrost Heater
    • Power Supply
    • Controller PCB
    • Display
    • Freezer
    Refrigerator
    • Solenoid Valve
    • Water Pump
    • SV Coil
    • Sensor PCB
    • Water Flow Assy
    • Ballast
    • Controller PCB
    • Resistor
    • Choke
    • Front Assy
    Water Purifier
    • Audio PCB
    • Capacitor
    • Motor
    • Display
    • Sensor
    • Bluetooth PCB
    • Wi-Fi Module
    • Transistor
    • Tuner PCB
    • IC
    Home Theatre
    • Magnetron
    • Capacitor
    • Motherboard
    • Transformer
    • Heater Coil
    • Keypad
    • Sensor
    • Thermostat
    • Membrane Panel
    • Controller PCB
    Microwave Oven
    • Motherboard
    • Keyboard
    • Display Pane
    • HDD / SSD
    • RAM
    • PCB
    • Wi-Fi Module
    • Speaker
    • Bluetooth Module
    • Logic Board
    Laptop
    • Swing Motor
    • Pump Motor
    • Fan Motor
    • Motherboard
    • Power Supply
    • Display PCB
    • Water Pump
    • Display
    • Capacitor
    • Heater Coil
    Kitchen Appliances
    • Switch
    • Camera Prism
    • Optical Unit
    • Bluetooth PCB
    • Motor
    • Keyboard
    • Image Sensor
    • Microphone
    • Wi-Fi Module
    • Speaker
    Camera
    • Motor
    • PCB
    • Pump
    • Motherboard
    • Power Supply
    • Capacitor
    • Cooler Kit
    • Control Panel
    Air Cooler
    • Controller PCB
    • Pump
    • PCB
    • Inlet Valve
    • Heater Coil
    • Motherboard
    • Motor
    Dish washer
    • Motor
    • PCB
    • Control Panel
    • Motherboard
    • Power Supply
    • Capacitor
    Vacuum Cleaner
    • Printer Board
    • Printer Chip
    • Mechanical Assy
    • Printer Formatter Board
    • Power Supply
    Printer

What our users say about CPP FoneSafe

How to register claim on your policy?

You can claim your policy with th CPP customer care team within 24 hrs of your product being damage to avail benefits of the product.

Contact Details

Contact Number:1860 - 2583 - 030

Exclusions

quote

1. Loss or damage arising out of the appliance not being used in accordance with manufacturer's instructions. 

2. Loss or damage for which the manufacturer of the appliance is responsible under the guarantee and/or warranty period. 

3. Replacement of any consumable item of the appliance, including but not limited to batteries, bulbs, plugs, cables, ribbons, belts, tapes, fuses, software, etc. 

4. Failure of parts which are subject to recall by the manufacturer of the appliance. 

5. Loss or damage arising out of any external cause, including but not limited to fire, theft, explosion, water damage, acts of God, etc. 

6. Where the appliance is subject to commercial, rental or profit generation purposes: 

- Loss or damage arising out of overloading, strain, over-running, short circuiting, etc. 

- Loss or damage arising out of normal wear and tear. 

- When there is a change of ownership of the appliance.

Frequently Asked Questions

quote

Q1. What is an extended warranty?

A1.

Extended warranty is a policy that covers your product from manufacturing defects after the manufacturer’s warranty expires.

Q2. What is manufacturer’s product warranty?

A2.

It is a warranty covered by the manufacturer when you purchase an electronics product.

Q3. What is manufacturer’s product warranty period?

A3.

It is usually offered for a period of 6 to 12 months from the date of purchase. However, some parts carry warranty of more than 1 year.

Q4. How many warranty plans can be selected?

A4.

There are 3 warranty plans out of which you can select only 1 plan.

Q5. What is the maximum sum that can be insured?

A5.

The maximum sum insured for your product can be equal to the invoice amount of your product.

Q6. Which products are covered in this policy?

A6.

You can avail it on electronics & gadgets from a list of LED TV, Refrigerator, AC, Washing Machine, Smartphone & Laptops.

Q7. How do I claim my warranty?

A7.

You just need to call CPP team on its toll-free number - 1860-258-3030 between 11am to 9pm, the team will help you to make a claim.

Q8. What will I receive under CPP Asset Secure?

A8.

You will receive a welcome letter, warranty T&Cs and redemption codes to avail warranty benefits of CPP Asset Secure.

Q9. What if I don't get CPP Asset Secure welcome kit?

A9.

You can contact CPP’s helpline number 1860-258-3030 or visit www.cppwebservices.in to access your welcome pack.

Q10. What do I do if my appliance details are wrong?

A10.

Simply call our CPP’s helpline number 1860-258-3030 and place a request to change details of the appliance.

Q11. Can I get support in my preferred language?

A11.

Yes, our helpline number 1860-258-3030 can assist you in your preferred language.

Q12. What is the validity of my redemption codes?

A12.

The redemption codes are valid for a period of 90 days from the date of receipt of the welcome pack.

Q13. Will my product be replaced if it is damaged?

A13.

Yes, CPP will replace your appliance with an appliance of similar specifications and price range.

Q14. Is it transferable or renewable?

A14.

No, it can’t be transferred or renewed. The policy will expire, if there is a change in the ownership of the product.

Q15. When can I avail Asset Secure benefits?

A15.

You can buy CPP Asset Secure within 180 days from the date of purchase of your appliance.

Q16. Which documents to submit to claim my warranty?

A16.

You have to submit documents like Identity Proof, duly-filled claim form & purchase invoice or call our helpline number 1860-258-3030.

Q17. Which documents to submit to claim my warranty?

A17.

You have to submit documents like Identity Proof, duly-filled claim form & purchase invoice or call our helpline number 1860-258-3030.

Disclaimer

Bajaj Finance Ltd.(BFL) is merely a distributor of the Asset Secure product, owned by CPP Assistance Services Private Ltd.(CPP). Issuance of the product is at the sole discretion of CPP. Asset Secure product shall be governed by CPP product’s terms and conditions, and BFL does NOT hold any responsibility for the issuance, quality, serviceability, maintenance and any claims post sale. The approval/rejection of a request for loan, shall be at the sole discretion and subject to the fulfilment of criteria prescribed by BFL. Note: Products older than 6 months cannot be covered under this plan